Nero's Notes — Delivery

Customer Power

Posted by Stuart Lennon on

In my last blog post, I wrote about delivery costs and how there was no such thing as 'free' delivery. A regular customer, Rosario, commented. He was frustrated that 'international' customers always bore the brunt of delivery charges - in effect, subsidising domestic customers who were not paying a delivery charge. I thought about his response.  He was right. Where we were absorbing delivery costs entirely on domestic shipping over a threshold, we were conversely passing on ALL delivery cost to international customers. That's not fair.  So we have changed it. Shipping costs for all zones have been reduced, with...

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Free Delivery

Posted by Stuart Lennon on

Here at Nero's Notes, we offer free UK shipping on orders above £13.50. For international orders, we charge, according to weight. (We will ship anywhere, subject to being able to get a price for it, so if your country isn't listed, just drop us a note.) Operating a web shop, you have to consider, and devise, a shipping policy.Research will tells us that people don’t like paying for postage and packing. Apparently, we like to see a single price and pay it.Of course, that’s no problem. All we need to do is find a courier to deliver our goods worldwide...

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